Small businesses do you know if you have a continuity plan and protection. Break away from not knowing

Your IT Support in Cleveland, Ohio

We are not just your IT consultants. We are here to learn your business needs, concerns and strategies to assist in growing your business. As your partner, we are invested in your company. We find solutions that are just what you need to get the job done.

cOMPUTER REPAIR

Slow computer, errors, no powering, hardware replacements.

WEB CONSULTING & DESIGN

New website design, update current website and more.

IT CONSULTING & SUPPORT

Network and help desk support.

BUSINESS SOLUTIONS

Managed Services including antivirus and malware protection, monitoring and reporting and backup and continuity.

FIND OUT HOW YOU CAN GET THE IT SERVICES YOU NEED

Standing by for you to reach out. 

If you’d like to learn more about Red Agent Solutions, we welcome you to use the form to contact us and discuss any IT concerns & challenges you’re experiencing. A representative will contact you soon. We look forward to hearing from you!

Office::
5311 Northfield Rd, Suite #9
Bedford Heights, Ohio 44146

Phone::
4403815.1733

 

Frequently asked questions

What is the difference between paying for my own antivirus for a year then paying for your managed anti-malware?

What you get with our managed anti-malware is additional support and monitoring. 

The problem is you just can't install protection on your computer. You must ensure you as a user have to update it when its time, and also update everything else installed on your computer. If anything is out of date, you are a target. 

Most of the time, many of you either don't have the time to keep current on all updates especially your antivirus/malware program.  And one day out of date can make a huge difference. 

What we do is take that responsibility from you and keep everything updated. 

Is it enough just to have anti-virus/malware?

Today, it is not enough. Research has shown that multilayered protection is the ONLY defense. 

Multilayered protection includes having anti-virus/malware installed, maintaining all your updates, have a backup, and educate yourself or business staff from the threats that can stop productivity or corrupt your data.

Can we cancel anytime?

Of course, you are not obligated to us. No contract. No cancellation fee. Just contact us and we will cancel your subscription and clear your computer from our system. 

What is Ransomware?

Ransomware is an attack on your computer where it holds your data hostage in a encrypted form. The only way you may get your data or system back as if you pay the ransom. There is no guarantee that you will get your data back. 

Ransomware is not new, but what is new is the sudden rise as it is favored by cyber criminals. 

Ransomware is a billion dollar crime started in 2016. 4000 attacks happened on a daily basis in 2016. 

Phishing is the most popular form of attack. 

What Our Clients Are Saying

"After 4 years of support from Red Agent Solutions, I don't think there is another tech that is honest as her!"
Mz dee reese
TAX PREPARER
"Great response time. Patient and efficient customer service. I'm a tech from way back and they know their stuff. Elijah"
ELIJAH DITTERSDORF
MOM'S COMPUTER
"Excellent and professional, sharp and honest. I will recommend to everyone I know!"
THURSON JENNINGS
ELECTRICIAN
"If you want the best Red Agent is your Solution! Red Agent Solutions is professional, prompt, knowledgeable, not to mention, affordable!"
ALICIA BERRY
HOME HEALTH CARE PROVIDER